After reading Director Brown's memo I was pleased. For clarification I am neither a FAM supervisor nor a "chair FAM". In fact, I conduct myself in a fashion whereby I work each week and hover under the radar. I am not on any supervisory promotional list even though I am qualified as such.

I took this position because I believe that it was and is my duty to prevent another 9-11 attack. This may be naive of me in of itself but I am positive that I did the right thing.

Director Brown's resume is very impressive. He had an incredible job history prior to joining the Secret Service. He is a recipient of the Purple Heart and served as a police officer for four years. He is one of us--that being a prior law enforcement officer--and should be given a chance.

I believe that we the FAMS should give Director Brown a chance before we tie him to the "stake" with fire in hand. Let's get behind him and give him our 100% support. Just maybe we will be surprised with the results.

I would give Dana Brown a real chance if he were to bring back Don Strange and start admitting we need a serious overhaul of the management of this agency. There is very little leadership. All of the former SS personnel with questionable backgrounds and very questionable presents need to go back to retirement before they hurt anyone else. There are so many in my office continuing to tell everyone they are only a FAMS supervisor to collect another retirement and "cha-ching!" Meanwhile, the average FAM wants to do an above average job and actually protect the public for a change instead of simply helping these guys add to their retirements.

Note to Dana Brown. The hotel policy is a fraud to the American people. If you honestly cared, you would cease this wasteful and compromising program and revert to FTRs. The FTRs were created to prevent the current fraud in the FAMS. Please Dana, let's see some action and less talk. The problems are simple to solve. Listen to the front line guys and gals.

Brown admits a morale problem in FAMS - that is like Bush admitting there are some upset people in the middle east.

Tell the nation something not so obvious.

I agree Jane. Someone in Congress needs to do something before we suffer another attack.

How long does it take to understand the wrong people were appointed to lead this agency?

He admits morale problems. That is like Bush admitting he is a little slow.

The FAMS is a giant cluster. There are too many managers concerned with their retirements and mistresses. It is a shame few are concerned about taking care of the mission and their employees.

Good start for Dana Brown but it took a while. The dress code and hotel policies were officer safety issues that should have been overturned his first day as Director.

I give him credit for finally doing this but it was a disturbingly slow process.

Now Dana Brown needs to begin to work on retaining FAMs by reforming the schedule matrix.

The focus groups are not coming up with adequate solutions for our quality of life issues regarding the schedules. Tweaking the old computer system is doing little to relieve quality of life issues.
Even though the computer is giving my husband some non mission days, he is still being called to fly on these days.

I thought this was supposed to be resolved issue but my husbands field office always says that the flight quota still has to be met. He is still extremely fatigued due to his offices policy of calling FAMs on Non mission status (NMS) to fly.

I know that these days use to be called "standby" days but some powerful people in Washington thought the Air Marshals were flying too much so the retired Secret Service managers conspired to change the name of "standby" to "nonmission status"

Why did the retired Secret Service managers change the name to "nonmission status" if they are really on "standby"?

I am going to write the approriate members of Congress regarding this issue since I think these members fully understand the techniques and motives of language manipulation.