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What Does Uncle Sam Pay to Read Your E-Mail?

October 16, 2007 11:30 AM

Whatdoesuncle_mn If you cringe when your read your monthly Internet or phone bill, take heart: Uncle Sam probably does too. 

According to an internal Comcast cable company document, the giant cable-Internet-phone provider charges the government $1,000 nearly every time the FBI or other intelligence or law enforcement agency wants to surveil a person's e-mail or digital phone account.

Comcast provides cable-based communications service to millions of Americans.  A company spokeswoman told ABC News "our first priority is our customers' privacy, but we want to balance that with the legitimate needs of law enforcement."

On top of its "start-up" fee, Comcast charges state and federal authorities $750 a month to maintain electronic surveillance, according to the document, which was obtained by the nonprofit Secrecy News Web site.

The fees are charged for nearly all law enforcement or intelligence surveillance requests. In cases involving child exploitation, Comcast waives the fees, the document states.

In addition to those surveillance services, Comcast can also provide state and federal authorities with customer billing information for a fee, according to the 35-page document, entitled "Law Enforcement Handbook." The company strives to respond "within eight to ten days" to government requests, the handbook states.

Depending on the type of information an agency wants, it can submit a letter of request, a criminal warrant, obtain a court order, submit a secret intelligence warrant or use a controversial "National Security Letter," according to the handbook.

The document sheds light on the quiet cooperation some communications companies give government authorities, at a time when aspects of that relationship are coming under fire.

Communications companies are required by law to provide law enforcement access to customer information and records that are needed for criminal investigations, as well as for certain intelligence operations. 

The Democrat-led Congress, however, is turning up the heat on the Bush administration and major telecommunications carriers for a domestic spying operation involving phone and Internet customers that many people, including former Justice Department officials, believe operated outside the law.

Little is known about the effort, which the White House has since named the "Terrorist Surveillance Program," other than that it apparently involved the super-secret National Security Agency (NSA) and carriers like AT&T and Verizon, which provided the government with customers' phone records.

Congressional leaders have said the Bush administration has steadfastly refused to provide details on the program, although the White House has said it had "fully briefed" them. 

In letters to Congress released yesterday, carriers AT&T, Verizon and Qwest declined to discuss the program. Qwest has previously stated it declined to participate in the program, despite overtures from the administration.

There have been no reports that Comcast, which provides digital phone service to 3.5 million people, has been involved in the TSP.

The Comcast handbook, dated September 2007 and stamped "Comcast Confidential," does not say how many requests for surveillance assistance Comcast has received.

Do you have a tip for Brian Ross and the Investigative Team?

October 16, 2007 | Permalink | User Comments (45)

User Comments

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All the people in here complaining about the Gov. reading e-mails, would be the same one's griping about why the Gov. didn't protect them from Osama.....

The Gov. is damned if they do and damned if they don't. American's will complain about anything.

Posted by: z | Oct 16, 2007 3:46:23 PM

I don't believe the govtmt is reading everbody's mail...I think you've only read the reporter's version...thsi article is too general...The media is only writing enough to get you out there stirred up...Personally, I feel much safer with the current administration...Watch out for the democrats!!!

Posted by: Don Nunham | Oct 16, 2007 3:46:56 PM

I thought we had flying saucers for survielance?

Posted by: Jeff Paul | Oct 16, 2007 6:22:09 PM

It's simple, the government is a propaganda and lie generating mafia,. and it is not allowed. The government freeky "surviels" neurons. If we were told even HALF the truth, Osama would be long caught

Posted by: Craig Davis | Oct 16, 2007 6:23:27 PM

FREE SPEECH!!

Posted by: Rhys Hovey | Oct 16, 2007 6:24:19 PM

In cases with national security, child predators, terrorists, ect., I don't have a problem with the government obtaining information via Comcast, web strings, or whatever.

When the IRS uses it to prove where you were, how you lived, what you purchased in order to fine you for your reported activities, I start to draw the line. (Case involved an individual who lived in Las Vegas, NV and worked in Los Angeles, CA) If our government is so exact with uncovering criminal activity in the USA, why do we have 6 million + illegal aliens roaming around in the states? Maybe we could use this type of investigation to uncover their whereabouts?

Posted by: Bryan B. Stegall | Oct 16, 2007 6:27:07 PM

Hate to break it to those who believe history began in 2000, but look up project Echelon and President Clinton if you want to see Big Brother.

Posted by: Retired_subsailor | Oct 16, 2007 8:00:00 PM

Z: Actually I was one of the guys sitting in a Humvee in 110 degree heat in a city I couldnt pronounce the name of without spitting the first 50 times I tried to pronounce it. I guess I would have to say I have earned the RIGHT to tell the government they dont get to pick and choose the RIGHTS they honor from the constitution! Also I would say it insults me that after I took an oath to protect it (the Constitution) it annoys me that the regular citizens that also work hard to protect it are ridiculed by people such as yourself.

I support your right to say whatever you want but, I also support mine and millions like me to tell you that you are misinformed and need to educate yourself.

Ron Paul for pres! SEMPER FI!!!

Posted by: Ezra | Oct 16, 2007 9:47:50 PM

I am currently a customer of AT&T, but after reading this article I think I may switch to Comcast.

It's very comforting to know that a company has the backbone to stand up to the goverment. Most are afraid or just don't give two cents about their customer base, but it is obvious here that Comcast does. Keep up the solid work guys...

Posted by: Jessica | Oct 17, 2007 6:56:28 AM

And just where does the federal government get it's money? So in essence, We the People are paying out of own pockets to be spied upon illegally. This is nothing but a propaganda piece designed to "soften up" and desensitize Americans for still more tyranny and the destruction of yet more of our constitutional rights.

Robert

Posted by: Robert S. Finnegan | Oct 17, 2007 8:59:44 AM

Hey, how about some revenue sharing, do the telecommunications companies own our personal data?

At 1k a pop I'll take 50/50, but then again, I'd be making more overseas calls if that was the split.

Posted by: James | Oct 17, 2007 5:50:09 PM

Good glad to hear I've cost them some cash. (I made overseas calls to Iraq-a National Guard family member was there)

Posted by: Captain Crunch | Oct 17, 2007 6:47:49 PM

They use our money and our government to spy on all of us, yet they "lose" and "accidentally destroy" their own emails and use private email accounts to avoid being caught at all their many many crimes.

This entire administration should be in jail--Gitmo.

Posted by: amberglow | Oct 17, 2007 11:20:01 PM

Big Brother is watching, we better be sure we vote somebody in to protect our constitutional rights. Ron Paul in 08

Posted by: cpman1946 | Oct 18, 2007 8:04:58 AM

The important underlying issue is the COST of FREEDOM not how much it cost to lose it. Freedom is like virginity once gone you don't get it back. If Comcast was only charging $1 that is still too much! Don't worry about $ worry about you FREEDOM.

Posted by: matt in NM | Oct 18, 2007 9:30:33 AM

Kids, kids, kids....The vast majority of telecom providers absolutely require a subpoena for any kind of telephone record. No subpoena, no information. Also, the vast majority of telecom providers don't charge the gov't for the information. They may get reimbursed for a portion of the equipment required to perform the surveillance, but the information doesn't have an associated cost.

Posted by: theroadkill | Oct 18, 2007 3:51:07 PM

And they say that crime does not pay. Looks like it pays pretty well.

Posted by: bobby stickers | Oct 18, 2007 4:02:10 PM

"Kids, kids, kids....The vast majority of telecom providers absolutely require a subpoena for any kind of telephone record."

No, Qwest was the only major carrier that refused from Feb. 2001 on not to release phone records without a subpoena.

The CEO of Qwest, Joe Naccio, ended up in prison for not going along with the Bush gang and the stockholders lost a bunch of money because the NSA pulled a $200 million contract because Naccio wouldn't play ball.

Posted by: Elmer Rilke | Oct 19, 2007 12:38:54 AM

The USDA is also forming a program that will put more surveillance on a certain segment of society, what they do and where they go and at any time this program allows for the USDA to seize their private property should disease be suspected in an area. What crime did these people commit? They own farm animals and are a threat to corporate ag and factory farming because they let their cattle, chickens, pigs, sheep, horses, etc roam free in pastures. They do not feed them growth hormones and feed additives and the public wants to buy this healthy grown food.

Posted by: susan barackman | Oct 20, 2007 6:20:33 AM

Excuse me but will someone tell me where my logic is wrong?

This article says the President may have been operating outside the law.

Isn't that a high crime and/or misdemeanor?

Hence, WHERE are the impeachment proceedings? Hmmmm?

Posted by: JL | Oct 21, 2007 2:57:08 AM

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